Problem Steps Recorder

Problem Steps Recorder can be used to automatically capture the steps performed by a user on a computer, including a text description of where they clicked and a picture of the screen during each click. This capture is then automatically saved to a file that can be used by a support professional to help the user troubleshoot the issue or understand what steps were taken by the user.

Note that they’re still in beta, and this feature is not complete. For example, it won’t record typed text, which means it is TOTALLY USELESS for command prompts or PowerShell commands or even outputs, but if properly guided, the user can add his own comments for any screenshot.

http://technet.microsoft.com/en-us/windows/dd320286.aspx